May I be sent samples before placing a purchase order?
Yes, just email us with the samples that you would like to see, and we will organise a sample to be sent to you. Note a small fee will be incurred for each sample ordered.
May I place a deposit for my purchase order to begin work?
To begin work, full payment is required. If credit terms are needed, please speak with one of our customer service representatives.
Can orders be cancelled?
Orders may be cancelled after your purchase order only if the production has not begun. If branding production or manufacturing has already started then orders may not be revoked.
Can I print my logo in colour other than Black or White?
Yes, you can print your logo in any colour of your choice, depending on the type of decoration method. Only laser engraving and debossing branding methods prohibit you from choosing a custom colour of your choice.
Will you keep my purchase order confidential
Yes, we keep all client purchase orders secret. This includes the type of product purchased, the amount bought as well as the content of the custom branding done onto the products. We will always seek consent from you if we wished to display your work to other clients.
