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Terms & Conditions of Sale

All purchase orders placed with Fast Promotions Limited (Seller) by the Customer for the purchase of goods and services (Goods), now and or in the future is bound by the following Terms and Conditions provided below. Seller may update these Terms and Conditions from time to time on the website.

  1. All purchase orders for Goods are to be written and sent via email.
  2. For purchase orders with branding, artwork must be supplied by the Customer in the appropriate form. (more detail can be found under Artwork Requirements).
  3. The Customer is responsible for the artwork to be approved including the details contained in the artwork mock.
  4. The Customer acknowledges that: 

    - Products advertised on Seller’s website(s), may become unavailable, out of stock or discontinued, minor batch variations.
    - Every effort is made to match PMS colours however different material and surfaces may result in a PMS colour to appear different during its branding process and technic.
    - Seller reserves the right to supply plus or minus 5% of ordered quantity and the price payable by the Customer will be adjusted accordingly.
    - Rush orders outside of standard turnarounds may include surcharge for print and delivery.
    - By supplying Seller with artwork and data uploading files, you authorise Seller to use the files and produce the promotional products on your behalf.

  5. Seller requires payment prior to production unless other arrangements or credit terms have been made in writing agreed by Seller.
  6. All goods remain the property of Seller until payment is settled in full.
  7. Seller reserves the right to charge late fees for any late invoices and reserves the right to pass on the debt to Collection Agency for any overdue invoices. Cost for debt collection and legal fees associated will be passed onto the Customer.
  8. Credit Card merchant fees are payable by the Customer at 1.9% (Visa, Mastercard, American Express) and is non-refundable. Direct bank transfer is available alternative form of payment.
  9. Freight and/or handling charges apply to all deliveries and are payable by the Customer.
  10. Orders cannot be cancelled except upon terms which compensate Seller for all work done and costs incurred by Seller to complete the order to the date of cancellation. Indent orders cancelled after 48 hours of receipt order may incur cancellation charges.
  11. Orders cannot be amended except upon term as stated by Seller which will include payment for any additional work or expense caused by reason of such amendment.
  12. Goods may be returned if defective. The Customer must inspect the goods supplied by Seller within 7 days of delivery and any claims must be made in writing within that period and no claim shall be made by the Customer outside that period.
  13. Goods accepted to be returned, are to be returned within a reasonable time at the Customer’s cost and returned in as close a condition to that in which they were delivered as possible. Seller will inspect the Goods to assess the claim.
  14. Subject to Clause 12 and 13, and to subject to the provisions of the Consumer Guarantees Act 1993 in all cases except where the Buyer is contracting within the terms of a trade/business (which cases are specifically excluded), Seller will seek to replace the good or the supply of equivalent goods, or refund.
  15. Seller shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of: ∙the Customer failing to properly maintain or store any Goods;

    - the Customer using the Goods for any purpose other than that for which they were designed;
    - the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;
    - the Customer failing to follow any instructions or guidelines provided by the Seller;
    - fair wear and tear, any accident, or act of God.

  16. Liability for a breach of a condition or warranty implied by CCA is hereby limited. Seller will not be liable for any loss, damage or expense suffered or incurred by the Customer where such loss is occasioned by cause beyond Seller's reasonable control and delays in transport, breakdowns in machinery, and natural disasters.
  17. Unless expressly set out herein, all implied warranties and conditions in relation to any supply by Seller are expressly excluded (unless such warranties cannot at law be excluded). However, Seller shall, if reasonably possible, pass on to the Customer the benefit of any manufacturers' warranties.
  18. To the fullest extent permitted by law, except as provided herein, Seller shall not be liable to the Customer for any loss or damage (direct or consequential) of any kind arising out of the supply of goods and services.
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